Mike Penning: To ask the Secretary of State for Health what training the Department has provided for (a) front desk and (b) administrative staff in relation to identity fraud. [41412] Mr. Byrne: Staff in the Department do not routinely deal with members of the public on a face-to-face basis and written and other communications from the public are only answered if they relate to health and social care policy or services.
Where specific inquiries are received relating to an individual's personal circumstances they are referred to the appropriate part of the national health service for answer.
Since personal information is not released to members of the public it has not been necessary to provide specific training in relation to identity fraud in this area. |